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Services

Two models to drive revenue for you.

Each model works alone or together, depending on where your property needs the most lift. Either way, the full benefit stays with you.

Not sure? Answer 3 questions →
Which model fits

Three questions, one recommendation.

01Do you have an on-site team you are happy with?
02Where is the biggest gap today?
03How involved do you want to be?

Distribution Management

For properties with their own operations team that need a stronger commercial engine.

What is included
  • ✓Multi-channel distribution setupListings, mapping and rate parity across every OTA and your own site.
  • ✓Algorithmic pricing rulesRules by date, segment and channel, inside floors and ceilings you approve.
  • ✓PMS and channel manager integrationWe connect and test the systems so rates and availability stay in sync.
  • ✓Direct booking engine optimizationBooking flow, packages and payments tuned for conversion.
  • ✓Competitor rate monitoringDaily comp set tracking with meaningful changes flagged.
You run daily operations and guest service.
We run the commercial engine: channels, pricing rules, systems and booking engine.

Full Hotel Management

For owners who want an operator. Includes everything in Distribution Management.

Everything in Distribution Management, plus
  • ✓Revenue management and dynamic pricingDaily rate decisions made and owned by our team.
  • ✓OTA optimization and channel mixContent, ranking and promotions managed against a target mix.
  • ✓Operational SOPs and staff trainingDocumented standards and training for each department.
  • ✓Guest experience and review strategyReview replies, feedback loops and service recovery.
  • ✓Monthly performance reportingRevPAR, GOP and pace, reviewed with you every month.
You own the asset and the upside.
We run revenue, distribution, operations and guest experience.
Side by side

What each model covers.

Area
Distribution Management
Full Hotel Management
Channel setup and rate parity
✓ Included
✓ Included
Algorithmic pricing rules
✓ Included
✓ Included
PMS and channel manager integration
✓ Included
✓ Included
Booking engine optimization
✓ Included
✓ Included
Competitor rate monitoring
✓ Included
✓ Included
Daily revenue decisions
Rules and monitoring
Owned by us
Operational SOPs and staff training
—
✓ Included
Guest experience and review strategy
—
✓ Included
Reporting
Channel and revenue report
Full property report
Who runs the property day to day
Your team
Our team
The tech we manage

The stack behind your results, run for you.

We stay independent of any single vendor. We select, integrate and operate the systems that fit your property.

PMS

The property management system is the source of truth for rooms, rates and reservations.

Connects to
PMS
Channel manager
Booking engine
Payments
What UPSCALE does
  • →Review fit against your operation
  • →Configure room types, rates and rules
  • →Train your front office team
  • →Monitor data quality
Early access

UPSCALE Hotel OS sits under both models.

The central intelligence layer we are building to run the engine: live pace, rates, channels and KPIs in one place, for our team and for owners.

About Hotel OS →
Hotel OS · Portfolio
Occupancy
86%
ADR
1.42jt
RevPAR
1.22jt
+8,4%
AIRate up 12% for Sat. Demand from 4 OTAs.

From first call to full operation.

01

Discovery

We audit your current systems, channels and revenue performance to find gaps and opportunities.

02

Architecture

We design your tech stack, pricing strategy and distribution map around your property goals.

03

Integration

We connect and configure the systems, set the algorithms and train your team on the new workflow.

04

Optimization

We monitor, adjust and refine, then report results and iterate.

Start with what we see.

A free audit shows where your property loses revenue across channels, rates and systems. You keep the report either way.